If you wish to return an item, please register your return online using the link below. You have 14 days from the date you received your order to register your return.

You will need your NO order number and e-mail address used when ordering.

Please note!! From May 15th 2026 longer processing times for returns are currently to be expected due to warehouse relocation. We apologize for any inconvenience and appreciate your patience.

When your return has been registered you will receive an e-mail confirming the return and with further instructions.

Exchange of Items
If you would like to exchange an item for a different product, color, or size, please place a new order.

Refund
Once your package arrives at our warehouse, you will receive your refund via the original payment method within 10 business days.

Claims
If you are returning an item due to a defect, please register it using the provided link as well.