Delivery & Returns

Delivery

Fast delivery is important for us, which is why we try to ship all parcels within 1-3 working days. You are always welcome to contact us for accurate information about your order. If a problem should occur with your order, we will contact you directly by e-mail.

 

Delivery includes all local taxes and duties — there are no surprise charges at delivery!

Returns

For the festive season, we’ve extended our returns policy to help you shop with confidence for gifts. 

 

Gift With Purchase (GWP)

• The GWP product is automatically added to your cart once the minimum spend is reached.
• The minimum spend for the campaign must be met.
• The offer is valid while stocks last.
• The offer can be used once per customer.
• All related campaign material will be removed once the promotion ends.
• Dea Kudibal reserves the right to modify or terminate the campaign without prior notice.

 

Returns and exchanges

If you return all or part of your order and the total order value no longer meets the minimum spend requirement, the full value of the selected GWP product will be deducted from your refund.

It is not possible to exchange the GWP product for another size or colour.
If you return the entire order including the GWP product, Dea Kudibal’s standard return policy applies.

 

Standard Returns Policy

Upon delivery of your order you have 14 days to register a return. Please register your return here.

When returning from Norway please be aware that Dea Kudibal does not cover the return expenses and this will not be refunded. You must send with all costs covered and arrange return shipment from your location to our warehouse. If this does not happen, we cannot accept the return parcel and it will be returned to you. 

 

Goods must be returned unused and must be returned with the original price tag. 

Once a return order has been received by our warehouse please allow 5-10 business days for us to process your return and issue a refund. Refunds will be credited back to the original form of payment.

 

Return orders must be shipped directly to: